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Thursday, 06 March 2008

 

The Remote Management suite is designed to assist clients in maintaining and supporting their IT infrastructure. Our Remote Management offering was developed in conjunction with best in class remote monitoring and management tools to remotely support client IT infrastructures 24 hours a day, 365 days a year. Remote Management is a flexible offering that includes monitoring and reporting, alert management and resolution, and a host of preventive IT support tasks in one complete package to assure optimal infrastructure performance.
Many companies have discovered that implementing a monitoring solution is a difficult and complex task. Even if you have this capability in-house, many solutions cost far more than budgets allow. The Remote Management suite of services is designed for clients who do not have the resources or budget to implement their own solution but need to monitor their network.
Remote Management services combine fault, asset, performance and support in one complete package. In the IT industry, the most time-consuming and resource-intensive activity is the day-to-day maintenance tasks that demand immediate attention and over-utilize your IT staff. Remote Management is designed to decrease the amount of time spent on these tasks.
The solution is web-based, requires no agents installed on the devices being monitored and can be turned on within hours. The solution has been honed over time to only provide data that is critical and important for the well being of the network. There is no need to sort through alerts that are "noise" or "false positives" - .
Lastly, the Remote Management service goes far beyond just threshold monitoring and reporting. It also handles "Patch Assessment", "Vulnerability Scanning", and "Security" reporting against your servers to isolate attacks and possible security breaches. These reports that are produced help to meet the auditing requirements associated with Sarbanes-Oxley, HIPAA, and GLBA.

 

 
  • Monitor network availability and traffic
  • Provide a single view of your technology environment
  • 24x7 remote infrastructure support
  • Enhance your staff productivity
  • Reduce the risk of data loss, virus attacks, and security breaches
  • An agent free solution

 
Last Updated ( Saturday, 22 March 2008 )
 
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