| What we do... |
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| Monday, 09 August 2004 | |
 Business networks are becoming more and more complex every day. New security threats constantly emerge and applications that once were a luxury are now critical to your business. Technology is no longer a luxury, but a requirement. Therefore, it is essential to maintain your technology. The easiest, most cost-effective, and accurate way to maintain network availability is with a comprehensive support plan.Thinkuptime has identified three core services that combine to provide a comprehensive support plan. First, we have an expert group of engineers running our Help Desk. Our Help Desk service keeps your employee productivity up and provides quick resolution to daily issues. With flexible hours and the ability to solve many of your IT problems remotely, we're right at your fingertips. Secondly, we offer superior Onsite Support. You have the option to choose when and how often you want to use this service. Onsite Support allows you to schedule deployments, projects, and the many other tasks that cannot be completed remotely. The third category of our support services is System Monitoring. System Monitoring allows Thinkuptime to remotely support client IT infrastructures 24 hours a day, 365 days a year. System Monitoring is a flexible offering that includes monitoring and reporting, alert management and resolution, and a host of preventive IT support tasks in one complete package to assure optimal infrastructure performance.
The comprehensive support plan is a powerful package of services that help you maximize system availability and minimize support costs. You can take advantage of continuous system monitoring to intercept work stoppage problems and a highly competent telephone and onsite assistance team to maintain efficiency and quickly resolve problems for the products on your network. With all of these services combined, Thinkuptime enables your business to run smoothly and worry-free, so you can focus on what really matters.
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| Last Updated ( Friday, 02 January 2009 ) |
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